Monday, 4 June 2007

Directive Leadership

A couple of weeks ago I was speaking to a PhD researcher doing some work comparing the leadership styles of Australians and Americans. She asked me if I had ever given a direct order while I was in the military.

I had to think pretty hard about that question. I had certainly given a number of direct orders on the parade ground, and in contexts similar to that - ie when controlling large groups of people in synchronised activities. But otherwise I have never had to use that phrase so beloved in the movies " ... that's a direct order".

The researcher told me that my recollections were pretty similar to many other Australian military leaders, but very different to those from an American military leader background. Why was this the case?

At the risk of over-simplification, let me try and explain it through the use of situational leadership.

Paul Hersey and Kenneth Blanchard popularised the model of situational leadership in the 1960s. Even if you don't like the One Minute Manager series of books, you have to admire the skill of Blanchard and others in distilling some pretty complex skills down into readily understood - and therefore used - models.

One of the four basic leadership styles defined in situational leadership is the "Directive" style. This type of leadership style sees the leader providing specific instructions and then closely supervising the accomplishment of any task. It is the classic case of providing a direct order.

Of course this kind of leadership style is entirely appropriate ... in some situations, and with some teams. Unfortunately, in my experience, it is also frequently over-used. If your team are highly competent professionals, then constantly directing them is likely to get right up their noses pretty quickly. Similarly if they are highly committed and enthusiastic about their tasks, then the directive style is likely to quickly diminish that commitment.

Situational Leadership suggests that the leadership style must be relevant to the specific circumstance in which the leader is working. In other words, your leadership style must relate directly to the level of competence and commitment your team members exhibit. Directive leadership is only appropriate when the team has both low competence and low commitment, otherwise the coaching, supporting or delegating leadership styles will be much more effective.

From my experience, most of the teams in Australia that I have worked with are both competent and committed. Some of the military teams I have worked with have been exceptional in both areas. In these instances it's been much more important to engage the team members to take advantage of their experience, their professional skills, their initiative and their drive so that we could develop a collaborative plan. This quickly became "our" plan, not "my" plan, one where success and responsibility were shared.

That's part of the reason I have never had to emphasise a task by stating ... that's a direct order.

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